عنوان مقاله [English]
Introduction and Objective: Tehran, as it is a developing metropolis, is not an exception. With regards to the increase in population, new problems and issues are imposed upon the city and the citizens for which the only solution is social and cultural practices of urban management and using citizens’ capacities for solving these problems. In recent years, having a perception for the necessity of these changes in urban management approaches, Tehran’s municipality has considered socio-cultural issues more seriously. Therefore, the purpose of this study is to identify the current situation of the municipality of Tehran, determine the desired status of the municipality of Tehran as a social institute and finally provide managerial strategies to enhance the status of the municipality to a social institute.
Methods:The applied method in this study is a qualitative and a semi-Delphi method and the information gathering was done through both library and archival research and interview. Documents and research results in this field and interviews with managers and experts in the field of social and cultural studies are used in order to understand the current situation of the municipality of Tehran, draw the best situation of the municipality as a social institute and have a clear understanding about the strategies for the enhancement. Also to prioritize the strategies in terms of importance, a questionnaire of the strategies was prepared through which the managers and experts in this field were asked about their opinion.
Results: The findings of this study show that macro strategies including “increase in citizens trust, promotion of citizen participation, improvement in the quality of urban life, decentralization of activities, development of urban integrated management, informing and educating citizens, improvement of human resources and promotion of interactions with institutions, civil societies, universities and research centers, creation and improvement of an electronic city, improvement in financial situation, privatization and outsourcing activities” should be considered. Among the mentioned activities, increase in citizens trust, promotion of citizen participation and decentralization of activities are the most significant.
Conclusions: According to the findings of this research, the urban management of Tehran should take the following into consideration in order to convert into a socio-cultural institute;increase in citizens trust, promotion of citizen participation, decentralization of activities, development of urban integrated management, informing and educating citizens.